Patient Bill of Rights

  • You have the right to safe, high quality medical care, without discrimination, that is compassionate and respects personal quality, values and beliefs. 

  • You have the right to not be denied services based on your race, color, gender, national origin, disability, religion, sexual orientation, or inability to pay

  • You have the right to choose your health care provider.

  • You have the right to participate and make decisions about your care and pain management, including refusing care to the extent permitted by law

  • You have the right to have your illness, treatment, pain alternatives and outcomes explained in a manner you can understand.  You have the right to interpretation services if needed.

  •  You have the right to know the name and role of your health care providers. 

  •  You have the right to request that a family member, friend, and/or physician be notified that you are under the care of this facility.

  • You have the right to be informed about transfers to another facility or organization and be provided complete explanation including alternatives to a transfer.

  • You have the right to know the policies that affect your care and treatment.

  •  You have the right to private and confidential treatments, communications and medical records to the extent permitted by law.

  •  You have the right to access your medical records in a reasonable time frame to the extent permitted by law.

  •  You have the right to be informed of charges and receive counseling on the availability of known financial resources for health care.

  • You have the right to be free from restraints that are not medically required or are used inappropriately.

  •  You have the right to access advocacy or protective service agencies and a right to be free from abuse.

  •  You have the right to have your compliments, concerns and grievances addressed.  Sharing your grievances will not compromise your access to care, treatments or services.  Please call: DMC Executive Director at 907-983-2255.

Patient Responsibilities

  • You are responsible to arrive on time for your scheduled appointment.
  •  You are responsible for meeting your financial obligation to the facility.
  • You are responsible for providing as much information as possible about your health, medical history, and insurance benefits.
  •  You are responsible for asking the care provider when you do not understand medical words or instructions about your plan of care.
  • You are responsible for following your plan of care.  If you are unable or unwilling to do so, you are responsible for telling your care provider.  You are responsible for the outcomes of not following your plan of care.
  • You are responsible for following the facility’s rules and regulations.
  • You are responsible for acting in a manner that is respectful of other patients, staff and facility property.